Business IT standards basis for continuous business improvement

Information technology (IT) systems are critical business systems and integrating IT and business development using a framework of business sustainability standards enable processes to be improved continuously, says Service Management specialist provider and consultancy Marval Africa executive director Edward Carbutt. International Standards Organisation (ISO) standards capture best practices and reinforce one another to provide a holistic and easy-to-implement business control and continuity framework. These standards also serve as effective ways to improve the quality of business services and deliver more value with fewer disruptions.