Exemplary service solutions from ‘one tough animal’

Bobcat Equipment South Africa (Pty) Ltd., part of the Goscor Group of companies and Imperial, is making significant investments into its service portfolio in line with the compact equipment specialist’s mantra of delivering a comprehensive and exemplary customer service. “Once customers take delivery of their machines, Bobcat’s Service and Parts Department enters the business relationship,” states Bobcat Equipment’s National Aftermarket Manager, Mike Lowe. “It is our role to keep our customers’ equipment operating at maximum capacity and efficiency. We strive to offer a full service spectrum that is permeated with quality and our scope of work includes servicing, repairs, parts sales, machine rebuilds, repainting and engineering as well as component repairs.”