Global rate of air passenger baggage being mishandled continues to drop

SITA, the global aviation industry’s specialist IT and technology solutions group, has reported that the rate of baggage mishandling by the world’s airlines declined again, last year. This was shown by the just launched SITA Baggage IT Insights 2024 report. The number of bags mishandled by the global commercial aviation industry fell from 7.6 per 1 000 passengers in 2022, to 6.9 per 1 000 last year, despite the growth in air passenger traffic (which exceeded the levels of 2019, the first time in five years that this has happened). Over the period 2007 to 2023 inclusive, the baggage mishandling rate dropped by 63%, although the number of air passengers rocketed by 111%.