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 Address to refer: https://www.researchchannel.co.za/article/more-efficient-government-service-delivery-using-it-in-2015-2015-01-23
 Article Headline: IT adoption may offer hope for more efficient service delivery
 Abstract: The increase in smartphones and broadband connections presents an opportunity for governments in Africa to roll out more comprehensive, effective and tailored services to more citizens using information technology (IT), which could also reduce the costs of service delivery. Security remains a significant issue and identity theft will be a key aspect to protect, as citizens and consumers extend their presences online, says networking specialist company F5 Networks Martin Walshaw.
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